Refund & Cancellation Policy

At RationKart, we are committed to ensuring customer satisfaction through fair and transparent policies. Please read our refund and cancellation terms carefully.

1. Order Cancellation

• Orders can be cancelled within 1 hour of placing the order.
• Orders that are already processed or dispatched cannot be cancelled.

2. Refund Eligibility

Refunds will be provided under the following conditions:

• Damaged or defective products received
• Incorrect product delivered
• Missing items in the order

3. Refund Process

• Customers must report any issue within 24 hours of delivery.
• Refunds will be processed within 5–7 business days to the original payment method.

4. Non-Refundable Situations

• Change of mind after order dispatch
• Minor packaging damage that does not affect product quality
• Delays caused by external factors beyond our control

5. Replacement Policy

In applicable cases, RationKart may offer a replacement instead of a refund, depending on product availability.

6. Contact for Refunds

For refund-related queries or to report an issue, please contact us:
📧 Email: support@rationkart.com
📞 Phone: 9112530929

RationKart reserves the right to verify all claims before approving refunds or replacements.